The Jomtien Garden Hotel & Resort is situated approximately 147 km south of Bangkok and only a 10-minute drive south of Pattaya. It is conveniently accessible to shopping malls, restaurants and major tourist attractions. Suvarnabhumi Airport is approximately 90 km from the hotel.

The beach hotel's ambiance is blessed with an eclectic mix of Thai rustic, modern and tropical settings. The air-conditioned establishment was renovated in 2010 and has a total of 192 rooms. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, currency exchange, cloakroom and lift access to the upper floors. There is also a games room and a children's playground. Guests can wine and dine at the caf and in the restaurant. Conference facilities are available to business travellers and Internet access is offered to all guests. For an additional fee, guests may take advantage of the laundry service and the bicycle hire service. Room service is also available and those guests who are arriving by car may park their vehicle in the hotel's car park.

The hotel provides appropriate amenities with its standard, superior and deluxe rooms. Moreover, the garden suites, sea-view suites and deluxe suites have 2 bedrooms, 1 living room and 1 en suite bathroom with a bathtub and superior amenities. Other standard amenities include a direct dial telephone, Internet access, a hairdryer and a minibar. All rooms are ready with air conditioning and a TV.

Guests will find 2 outdoor swimming pools including a children's swimming area at the hotel. Refreshments are available from the poolside snack bar (fees apply). There is also a sun terrace, table tennis, tropical garden, and massage and spa treatments at the hotel (additional fees apply to the latter two). Other recreational options include jet skiing, banana boating, tennis courts and biking (fees apply to all). Moreover, the hotel organises an entertainment programme for children.

The hotel serves a breakfast buffet. Lunch and dinner may be enjoyed either la carte or from the set menu.